ReviewHeroGet more Google reviews for your plumbing business
You fix the leak, take payment and drive to the next job. ReviewHero asks every plumbing customer for a Google review, so the ask does not depend on you remembering it from the driver’s seat.
Free to download · 7-day free trial · Starter $19.99/mo, Premium $29.99/mo
When to ask plumbing customers for a Google review
The best moment to ask is right after the work is done and the problem is gone. With ReviewHero that is a thirty-second job: add the customer, tap send, drive off. The email goes out under your business name.
Three ways to get customers in
- Quick-add the name and email on the doorstep.
- Photo capture of the paper invoice or work order. Snap it, check the names and emails it reads, and save.
- Automatic sync (Premium): connect Square, QuickBooks Online, or Zapier and a webhook, and customers arrive when the job is paid or the invoice is closed.
Only customers with an email address on the payment or invoice can be contacted. If your office takes the details, the photo and CSV routes keep it fast.
A QR card for the van
Settings holds a public share link and a printable QR card for your business. Print it for the van door, a leave-behind or the back of a receipt. Scans are tracked like any other click, so they show on your dashboard. For what to watch out for, read QR codes for review requests.
Follow-ups that know when to stop
Customers forget. One polite reminder goes out about two days later if they have not opened the first email, and it is cancelled as soon as they click. The last email tells them it is the last one.
Frequently asked questions
I’m a plumber on job sites all day. Can I send Google review requests from my phone?
Yes. Add the customer and tap send from the app. An Undo toast at the bottom of the screen cancels a request you sent by mistake.
Can I send review requests straight from my invoices?
On Premium, yes. Connect QuickBooks Online and customers on paid invoices are added for you. Square payments work the same way, and Zapier or a webhook covers other systems. The customer record needs an email address.
Does ReviewHero text my customers?
No. Requests go out by email. If you would rather text, the Send sheet has a Text it yourself option that opens your own messaging app with the tracked link already in the message.
Can I only ask the customers who were happy with the repair?
No. That is review gating, and ReviewHero does not support it. Everyone gets the same public Google link, with a private feedback box beside it.
How do I check the link before using it on real customers?
Go to Settings, find Send me a test, and email it to yourself. You see exactly what a customer sees and where the link lands.
Put this on autopilot
ReviewHero asks every customer once, follows up politely, and stops the moment they open the review link. Free to download, and you can set it up from your phone.